Terms of Service

Welcome to TripNova. These Terms of Service govern your access to and use of tripnova.store. By visiting our website or placing an order, you agree to comply with these Terms of Service. If you do not agree with any part of these terms, please do not use our website.

Acceptance of Terms

By accessing or using TripNova, you confirm that you are at least 18 years of age or have the permission of a parent or legal guardian to use this website. You agree to use our website only for lawful purposes and in accordance with these Terms of Service.

About TripNova

TripNova is an online store offering travel comfort accessories to customers throughout Italy. We strive to provide accurate product information, secure online shopping, and responsive customer support.

Products and Availability

We make every effort to ensure that product descriptions, specifications, images, and pricing are accurate. However, occasional errors may occur.

Product availability is subject to stock levels, and we reserve the right to modify, discontinue, or limit the availability of any product without prior notice.

Pricing

All prices displayed on TripNova are shown in Euro (€) unless otherwise stated.

We reserve the right to update product prices, promotional offers, or discounts at any time without prior notice. The price displayed at checkout is the final price applicable to your order.

Orders

After placing an order, you will receive an order confirmation email acknowledging that we have received your order.

TripNova reserves the right to refuse, cancel, or limit any order if fraudulent activity, pricing errors, stock issues, or other unusual circumstances are identified.

If an order cannot be fulfilled, we will notify you using the contact information provided during checkout.

Payments

All payments are processed securely through trusted payment providers.

TripNova does not store complete payment card information on its servers. By submitting payment information, you confirm that you are authorized to use the selected payment method.

Shipping

Shipping times, handling times, and delivery estimates are outlined in our Shipping Policy.

Delivery estimates are provided for guidance only and may vary due to circumstances beyond our control.

Returns and Refunds

Returns and refunds are handled in accordance with our Return & Refund Policy.

Customers should review that policy before requesting a return or refund.

Customer Responsibilities

By using our website, you agree to:

• Provide accurate and complete information during checkout.
• Keep your account and contact information up to date.
• Use the website only for lawful purposes.
• Refrain from interfering with the operation or security of the website.
• Respect the intellectual property rights of TripNova and third parties.

Intellectual Property

All content available on TripNova, including text, graphics, logos, images, icons, website design, and other materials, is the property of TripNova or its respective licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

Limitation of Liability

To the maximum extent permitted by applicable law, TripNova shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Nothing in these Terms excludes or limits rights that cannot legally be excluded under applicable consumer protection laws.

Privacy

Your personal information is collected and processed in accordance with our Privacy Policy.

By using our website, you acknowledge that you have read and understood our Privacy Policy.

Third-Party Services

Our website may contain links or integrations with third-party services such as payment providers or shipping partners.

TripNova is not responsible for the content, policies, or practices of third-party websites or services.

Changes to These Terms

TripNova may update these Terms of Service from time to time to reflect operational, legal, or regulatory changes.

The updated version will become effective immediately upon publication on this page.

Contact Us

We're here to help! If you have any questions about our products, orders, shipping, or returns, please don't hesitate to get in touch.

Website: https://tripnova.store/
Email: support@tripnova.store
Customer Service Hours: Monday – Friday | 9:00 AM – 5:00 PM (GMT+2)